Script URL: www.cybermidi.com/help/
Version of script: hesk 2.3
Hosting company: powweb
URL of phpinfo.php: /
URL of session_test.php:
What terms did you try when SEARCHING for a solution: date, date format
Looking in admin area at the tickets
The column under "updated" is no longer showing a date (for last upated)
Instead, I see things like:
11mo2w
1w4d
2y6mo
etc.
Please advise solution.
Thanks
Date format messed up under updated column
Moderator: mkoch227
Re: Date format messed up under updated column
See my first reply here: viewtopic.php?f=13&t=3699&p=15814&hilit=weeks#p15814
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Re: Date format messed up under updated column
thanks. sorry for bringing the subject again, but I couldn't seem to find the issue in the forum
Re: Date format messed up under updated column
Code: Select all
the "updated" column now shows how many seconds, minutes, hours, days... ago the ticket has been updated.
For example 17m52s means the ticket has been updated 17 minutes and 52 seconds ago.
7h33m means ticket was updates 7 hours 33 minutes ago.
2w3d means 2 weeks and 3 days ago.
Possible values are:
s - seconds
m - minutes
h - hours
d - days
w - weeks
mo - months
y - years
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Re: Date format messed up under updated column
thanks again, but already figured it out from your link.
Do you users prefer this method? Actually, just the date and time of last update works for me rather than figuring this "code" out.
not a big deal I guess.
Do you users prefer this method? Actually, just the date and time of last update works for me rather than figuring this "code" out.
not a big deal I guess.
Re: Date format messed up under updated column
Once you know what it means it's much easier and quicker to determine recently updated tickets.
However, if you prefer the old format you can open file "inc/ticket_list.inc.php" and replace with
However, if you prefer the old format you can open file "inc/ticket_list.inc.php" and replace
Code: Select all
hesk_time_since
Code: Select all
hesk_formatDate
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Re: Date format messed up under updated column
Thanks Klemen
It took a little getting used to, but it's fine as is.
It took a little getting used to, but it's fine as is.