Adding Ticket Support Catagory in Main Ticket List

Helpdesk for my helpdesk software

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vonone
Posts: 5
Joined: Sat Oct 01, 2011 7:16 am

Adding Ticket Support Catagory in Main Ticket List

Post by vonone »

Script URL: /admin/admin_main.php
Version of script: 2.3

Write your message below:

This page contains this ticket INFO
Tracking ID
Updated
Name
Subject
Status
Last replier

I wish to add catagory. (SORTING NOT NEEDED but would be nice).

I started looking at /inc/print_tickets_inc.php the file that prints the tickets list.
It would be helpfull for staff that monitor two support CATAGORIES to see what catagory it is in WITHOUT opening it.

ANY ideas?
If it makes a difference i purchased 2 copies of this. PM me if you need to verify.
Thanks
VON1
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Adding Ticket Support Catagory in Main Ticket List

Post by Klemen »

You probably need this?
viewtopic.php?f=14&t=3725
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vonone
Posts: 5
Joined: Sat Oct 01, 2011 7:16 am

Re: Adding Ticket Support Catagory in Main Ticket List

Post by vonone »

Klemen wrote:You probably need this?
viewtopic.php?f=14&t=3725
Thats exactly what I am looking for.
AND WORKS PERFECTLY!!!
Thanks for your speedy reply.
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