Version of script: 2.3
What terms did you try when SEARCHING for a solution: list assigned to
I would like to have the home screen show who the owner of the ticket is.
It shows who the cusomter is, last responder, ect... but not who actually owns the ticket.
Is there a way to do this, and also can this be added to a future release?
Show Assigned to on Home listing
Moderator: mkoch227
Re: Show Assigned to on Home listing
A future version will probably allow admin to chose which fields to display.
For now you can use this: in the "Show tickets" form click "more options" and select "Group by: Owner".
This will group tickets by owners.
For now you can use this: in the "Show tickets" form click "more options" and select "Group by: Owner".
This will group tickets by owners.
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools