NEW version of HESK: 2.3

Helpdesk for my helpdesk software

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Klemen
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Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: NEW version of HESK: 2.3

Post by Klemen »

Thanks for suggestions, but could you please post them here so I can easily track them and others can also share comments and vote on features:
https://hesk.uservoice.com/forums/69851-general
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HCT
Posts: 2
Joined: Sat Sep 17, 2011 4:51 am

Re: NEW version of HESK: 2.3

Post by HCT »

Hi,
In addition to techuser's suggestions, i think it'll be nice if there is an option to find ticket by keywords in the notes.
donald.swauger
Posts: 2
Joined: Mon Dec 12, 2011 7:55 pm

Re: NEW version of HESK: 2.3

Post by donald.swauger »

Hello , I am having issues with istalling HESK 2.3 and i have grid hosting from godaddy.com and when i try to go to step 3,4 and it keeps going to step 1,2 is somone at hesk gonna fix it ? other wise its a great system and i want to use it!!!!
Klemen
Site Admin
Posts: 10145
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Re: NEW version of HESK: 2.3

Post by Klemen »

Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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donald.swauger
Posts: 2
Joined: Mon Dec 12, 2011 7:55 pm

Re: NEW version of HESK: 2.3

Post by donald.swauger »

I have tryed that and dosent work
Klemen
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Re: NEW version of HESK: 2.3

Post by Klemen »

Like the article says, you will need to contact your host and ask them to fix PHP sessions.
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buitenzorg1979
Posts: 2
Joined: Thu Jun 28, 2012 10:30 am

Re: NEW version of HESK: 2.3

Post by buitenzorg1979 »

Dear All,

Please help problem time offset +7 GMT Jakarta Indonesia helpdesk software using (desk23) www.hesk.com on my linux server, this for detail and test open new ticket

http://www.linuxquestions.org/questions ... 175413432/

Thanks you.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: NEW version of HESK: 2.3

Post by Klemen »

Try changing default timezone to your timezone for your PHP installation (php.ini) as well as your MySQL installation!
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