hesklang[owner]: $ticket[owner]

Helpdesk for my helpdesk software

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coeugh
Posts: 13
Joined: Thu Dec 24, 2009 1:59 am

hesklang[owner]: $ticket[owner]

Post by coeugh »

Hello, here is my code

Code: Select all

hesklang[owner]: $ticket[owner]
What im looking for is the write the name of the user who created the ticket but the code im using give me only the ID-NUMBER of the user.

NB: iv created a user who can creat tickets and disabled the main form for a user so only admin and users iv created can creat ticket. and i need to put the name of the one who created the ticket in the print form.

Result with the code im using

Code: Select all

Owner: 2
Owner is the text iv done for hesklang[owner]
2 is the ID NUMBER for this user.

Can anyone help me to solve this ?

Thank you
coeugh
Posts: 13
Joined: Thu Dec 24, 2009 1:59 am

Re: hesklang[owner]: $ticket[owner]

Post by coeugh »

Can anyone help me with this ?
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