Cant Add Field

Helpdesk for my helpdesk software

Moderator: mkoch227

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SupportCenter
Posts: 65
Joined: Sat Aug 15, 2009 9:38 pm

Cant Add Field

Post by SupportCenter »

Using lastest software version.

Cannot add a field to the form. I used the custom fields option and had about 10 more customizable fields to use. The new field does not show up after I create it.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Cant Add Field

Post by Klemen »

If I remember correctly you had me modify your index.php file with manually generated HTML code instead of automatically generated one a while ago? The original index.php file should work fine, but you would loose all custom formatting.

Send me an email with your index.php file and details about the custom field you are trying to add.
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SupportCenter
Posts: 65
Joined: Sat Aug 15, 2009 9:38 pm

Re: Cant Add Field

Post by SupportCenter »

I tried the option of placing it below the message and it worked.
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