**Resolved** Installation - Stuck on Step 2

[mcrawford]

Script URL: Removed
Version of script: 2.2
Hosting company: Storm (Liquidweb)
URL of phpinfo.php: Removed
URL of session_test.php: Removed
What terms did you try when SEARCHING for a solution: Step 2, Not uploaded, Not writable, attachments, hesk settings inc php

Write your message below:
During Step 2 of the Install process I'm receiving :
hesk_settings.inc.php file
Must be uploaded and writable by the script Not uploaded, Not writable Failed
attachments directory
Must exist and be writable by the script Not uploaded, Not writable Failed

I've successfully changed hesk_settings.inc.php to chmod 666 and attachments to chmod 777 in filezilla and double checked that it worked through the linux terminal. Unfortunately, I'm still receiving this error.

I tried my best to search the forums for a solution but have not been able to find one. Any and all suggestions would be much appreciated. Thank you!

**Update** I may have found a solution to my issue. If what I do works out for the install I will update this post with what I did.


It looks like I was able to resolve my issue. I had used the path.php file from this post : viewtopic.php?f=13&t=2604

I had edited my install.php file but had neglected to change the directories for the write checks. So I used a find and replace for "../" and replaced it with my full path. This seems to have worked.