Admin ticket search form now showing

Helpdesk for my helpdesk software

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agarrett
Posts: 1
Joined: Fri May 13, 2011 5:24 pm

Admin ticket search form now showing

Post by agarrett »

Script URL:
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: search form

Write your message below:

I currently have v2.2 running on IIS 6 and PHP 5. I made a couple modifications and everything had been working fine. I tried searching tickets and got a SQL error. Ever since then I have not been able to see the search form.

To be sure the problem was not caused by my own modifications, I installed a 2nd copy in a separate directory with a separate database, didn't do any modifications except the initial install. I'm getting the same problem.

This is what it looks like.. Where the question mark is positioned is where I'm talking about. the search forms are gone and so are the "Powered By.." links...????

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Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Admin ticket search form now showing

Post by Klemen »

Try enabling Debug mode in the Settings and see if you get any error messages.
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