You can view the status of your ticket here

Helpdesk for my helpdesk software

Moderator: mkoch227

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koninc
Posts: 16
Joined: Thu Feb 17, 2011 9:01 pm

You can view the status of your ticket here

Post by koninc »

Script URL: http://www.itkab.se/support
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:
I have problem with "You can view the status of your ticket here: %%TRACK_URL%%" in all tickes, the problem are when you click on the link will it display a page and say "Broken link"

But if I go in manually and tracking for the case, will it show the case

//Conny

Ps. Thanks for good application, I´m translating it to swedish now Ds.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: You can view the status of your ticket here

Post by Klemen »

You have a wrong setting for "Help desk URL" in the admin panel. Set it to exactly this (copy/paste):

Code: Select all

http://www.itkab.se/support
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koninc
Posts: 16
Joined: Thu Feb 17, 2011 9:01 pm

Re: You can view the status of your ticket here

Post by koninc »

Klemen wrote:You have a wrong setting for "Help desk URL" in the admin panel. Set it to exactly this (copy/paste):

Code: Select all

http://www.itkab.se/support
Yes now its working, thanks alot

//Conny
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