Disable tickets (Knowledgebase Only?)

[c3mweb]

Is there an easy way to disable the help desk and use the knowledgebase only?

[Klemen]

That's how I'm using Hesk on the hesk.com website:
http://www.hesk.com/knowledgebase/

It should be quite simple:

1. install Hesk and make sure it works OK

2. delete these files:
- index.php
- ticket.php
- submit_ticket.php
- reply_ticket.php

3. rename "knowledgebase.php" to "index.php". Open the file in Notepad and change all instances of "knowledgebase.php" to "index.php"

4. Upload the new index.php file and give it a try.

[c3mweb]

Looks like that works just fine. Thanks!

[cowper.jt]

Klemen, you should make this into a knowledgebase article; I'm sure many people would benefit from it.

[Klemen]

Done

http://www.hesk.com/knowledgebase/?article=54