Allowing a field not to be filled in.

[Stephan1992]

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Hey,

I created another message box, as in message2, but when i dont fill it in, at new_ticket.php, it doesn't send. It gives me an error of which i'm certain is about the message2 field. How do i allow that field to be empty?

Greets

[Stephan1992]

Code: Select all

$tmpvar['name']	    = hesk_input($_POST['name']) or $hesk_error_buffer[]=$hesklang['enter_your_name'];
$tmpvar['email']	= hesk_validateEmail($_POST['email'],'ERR',0) or $hesk_error_buffer[]=$hesklang['enter_valid_email'];
$tmpvar['category'] = hesk_input($_POST['category']) or $hesk_error_buffer[]=$hesklang['sel_app_cat'];
$tmpvar['priority'] = ($hesk_settings['cust_urgency'] ? intval($_POST['priority']) : 3) or $hesk_error_buffer[]=$hesklang['sel_app_priority'];
$tmpvar['subject']  = hesk_input($_POST['subject']) or $hesk_error_buffer[]=$hesklang['enter_ticket_subject'];
$tmpvar['message']  = hesk_input($_POST['message']) or $hesk_error_buffer[]=$hesklang['enter_message'];
$tmpvar['message2']  = hesk_input($_POST['message2']) or $tmpvar['message2'] = ''; 

I got this from another post ( see the last line in the code ), but it does not work for me. Does this have something to do with my database?

[Klemen]

Try removing

Code: Select all

 or $tmpvar['message2'] = ''

[Stephan1992]

Thank you for the quick reply,

But that does not work.

Still getting the error stating there is some information missing.

Code is now:

Code: Select all

$tmpvar['message2']  = hesk_input($_POST['message2']); 

[Klemen]

But it's not the 'message2' field that is generating it if you have that code...

[Stephan1992]

It is, because when i do fill a random number/letter in, it does not give me that error.
The field is causing this problem, imo.

Thank you

[Klemen]

Try changing that code to just

Code: Select all

$tmpvar['message2'] = 'test';

You still get the errors, don't you?

[Stephan1992]

Indeed, i do still get the errors. Can you explain to me what i need to do? Because I think it depends on that field because when i DO fill it in, i dont get the errors.

does it have something to do with:

Code: Select all

            else
            {
            	if ($v['req'])
                {
					$hesk_error_buffer[]=$hesklang['fill_all'].': '.$v['name'];
                }
            	$_POST[$k] = '';

[Klemen]

I don't know how you modified it so I can't be of much help nor do I officially support third party customizations.

I showed you it's not that field or you have some other code that's checking the same field again, but again supporting such modifications is out of the scope of my support here, sorry.