failed upgrade from 2.1 to 2.2

[split63]

Script URL:
Version of script: 2.2
Hosting company: Godaddy
URL of phpinfo.php: Version is 5.2.14
URL of session_test.php:
What terms did you try when SEARCHING for a solution: index.php, index.php blank

Write your message below:

I just upgraded from 2.1 to 2.2 and the install reported all was successful. From a user perspective, it does appear to be working. However, logging in as admin is met with a blank page @ index.php

[Klemen]

Unfortunately I can't be of any help unless you provide much more information about the issue:

1. First of if your database is still version 2.2 upload all 2.2 files back (except the hesk_settings.php file).

2. Clear your browser cache and cookies - any changes?

3. Upload the phpinfo file to your server and link to it here:
http://www.phpjunkyard.com/extras/phpinfo.zip

4. Upload the session_test files to your server and link to session_test.php here:
http://www.phpjunkyard.com/extras/session_test.zip

5. Download your existing hesk_settings.inc.php file, open it in notepad, change

Code: Select all

$hesk_settings['debug_mode']=0;

to

Code: Select all

$hesk_settings['debug_mode']=1;

, save changes, upload to the server and see if you get any new error messages in the admin panel.

6. I'm not sure if GoDaddy has that, but check the hosting panel if they show any apache error logs.

[split63]

In a panic, I deleted all the 2.2 files, pushed the 2.1 files back to the server and then attempted to restore the database. I ran into some issue trying to restore the database, so I decided to make the 2.2 version work. So I deleted the 2.1 files, pushed the 2.2 files back to the server....and for some unknown reason it all just started working.