Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: +IIS +Install
Write your message below:
The installation test page says that both the hesk_settings.inc.php file and the attachments directory are not writable.
I have the application pool set as follows:
.Net Framework Version: No Managed Code
Enable 32-bit Applications: True
Identity: this is set to a domain user account.
I've set the permissions to the above file and folder in Windows Explorer for both the IIS_IUSRS group and the domain account configured on the application pool as described in viewtopic.php?f=13&t=1406
Has anyone had success getting Hesk running on Windows Server 2008 R2?
I'm using PHP 5.3.3 and MySQL 5.1.
Installation problems on Windows Server 2008 R2
Moderator: mkoch227
Re: Installation problems on Windows Server 2008 R2
I never used Windows Server 2008 so I am afraid I can't be of much help here.
Do PHP sessions work on your server? Try giving the settings file and attachments folder the same permissions that your session save_path directory has.
Do PHP sessions work on your server? Try giving the settings file and attachments folder the same permissions that your session save_path directory has.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Re: Installation problems on Windows Server 2008 R2
PHP sessions are working correctly.
The domain account that I have configured for the application pool is showing up in the USERNAME environment variable when I run phpinfo.php
If I log into the server using the domain account, I can alter the config file and create files in the attachments folder.
I can't figure out why this is not working.
The domain account that I have configured for the application pool is showing up in the USERNAME environment variable when I run phpinfo.php
If I log into the server using the domain account, I can alter the config file and create files in the attachments folder.
I can't figure out why this is not working.
Re: Installation problems on Windows Server 2008 R2
A bit more Google-ing turned this up:
For IIS 7 or later, the correct user to grant write permissions to is 'IUSR', not 'IIS_IUSR' or 'IUSR_servername'.
Now if I can just get MySQL to work correctly...
For IIS 7 or later, the correct user to grant write permissions to is 'IUSR', not 'IIS_IUSR' or 'IUSR_servername'.
Now if I can just get MySQL to work correctly...
Re: Installation problems on Windows Server 2008 R2
Thanks for sharing.
From another post just few minutes ago - try using 127.0.0.1 as the host name for mySQL.
From another post just few minutes ago - try using 127.0.0.1 as the host name for mySQL.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools