Upgrading to Version 2.2

[SupportCenter]

Kelm has updated this software with a lot of new features. My question is that we've down so much customization with Version 2.1, that we are hesitant to upgrade to 2.2. My question is that if I upgrade our support site to version 2.2, do we loose the customization that we've did?

or is it a simple processes of just copying the customized files back to the new version. Thanks again K.

[Klemen]

Yes, you loose any customizations you did in the PHP files. What remains intact is your header.txt, footer.txt and tickets/knowledgebase/settings.

[MOB]

Yes, I would also wish if it were easy to just add the code to the files that need the change. I have one of those dark themed forums. So I had to modify some code within some of the php -- html properties in order to emulate the theme of our main site. Could we have a list of pages that the code had been altered in order change the code ourselves -- for the advanced php users?

[Klemen]

Unfortunately I don't keep line-by-line notes on what changed. Besides, so much code has changed in 2.2 you would almost certainly have more work applying all the changes than modifying the look again.

[MOB]

Unfortunately I don't keep line-by-line notes on what changed. Besides, so much code has changed in 2.2 you would almost certainly have more work applying all the changes than modifying the look again.

Yes, very true! I've been comparing each file against the one I have now, and yes a lot of modifications have been made. But wish it was easier some how. FYI, I am using a tool named: "Compare It!" to make the comparisons.

If there was a way you can add a code in the css file and the php files where the text boxes' colors could be changed, this would really be helpful for those with sites that have dark themed colors. Below is an example.



If you wish to learn the code that I have to add in the php files and css file in order to get a dark boxes, please let me know, I am willing to assist you at anytime.

[Klemen]

I plan to move all the design to templates in the future, that should fix the issue with having to manually change the PHP code.

[MOB]

thanks!