Unable to Continue Upgrade 0.93 - 2.2

[l00ph0le]

Script URL:
Version of script: Attempted Upgrade to 2.2 from 0.93.1
Hosting company:
URL of phpinfo.php: Not available security concern
URL of session_test.php: Not available
What terms did you try when SEARCHING for a solution:
Upgrade 0.93 and 0.94
Write your message below:

I am trying an upgrade from HESK 0.93.1 and am running into an error when trying to run the upgrade. Basically At step 4 I am receiving an error that no old hesk tables were found, however I have 4 Hesk Data Base tables with the hesk_ prefix. However there are other tables in the this particular DB.

Not sure how to bypass this or move on.. Show stopper bug and could use some help ASAP.

[lupolo]

Don't know that version, but wenn backing up your database, en do a clean install? on hesk2_ for example and restore the data back from hesk_ to hesk2_?

Than you can also run two versions! And if it works remove the old hesk installation en also the old table names.

[l00ph0le]

I could do that....However what would be the best way to move the data from the old tables to the new ones.

[lupolo]

I could do that....However what would be the best way to move the data from the old tables to the new ones.

Export it to a file and rename the hesk_ mail table's to hesk2_ and than import it again, with for example phpmyadmin. If you choose a new setup with a new table name you can not disable your old HESK and work on your new one.

[Klemen]

You could also try removing this code from update.php:

Code: Select all

            if (count($tables) != 4)
            {
	            $_SESSION['step']=0;
	            $_SESSION['license_agree']=0;
	            hesk_iFinish(2);
            }

Then try updating again.

Whatever you do make sure you BACKUP your existing files and database.