Custom Ticket Status

Helpdesk for my helpdesk software

Moderator: mkoch227

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mvraven
Posts: 32
Joined: Mon Nov 30, 2009 3:34 pm

Custom Ticket Status

Post by mvraven »

Script URL:
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:status, custom status

Write your message below:

Hi there,

Is it possible to make a ticket status customisable. Now i can't change the status but that is what i would like to have. If i now reply to a ticket whit the text that i'm looking for a solution there is now the status reply needed by client. But i want some more statussen and that i choose wich status is needed for that ticket.

Can you help me plz.

Thnx!
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

It's a good idea - I don't have a solution ready, but will try to include it in version 2.3
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mvraven
Posts: 32
Joined: Mon Nov 30, 2009 3:34 pm

Post by mvraven »

Thnx for having it a good idea!

Hope that you include it soon or that you soon have a solution. I can use it very very very well!
mvraven
Posts: 32
Joined: Mon Nov 30, 2009 3:34 pm

Re: Custom Ticket Status

Post by mvraven »

Is there already a solution for this. I can use it very vey very wel........
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