License File Not Working

SupportCenter · Post by **SupportCenter** » Tue Jun 15, 2010 4:07 pm

We purchased a legal copy of PHP help desk. When we copied the file to the site it says we have an illegal copy. We had to redo our website because of the 2.2 upgrade.

Same site URl and now its stating its an illegal copy. The file was for the same site.

Post by **Klemen** » Tue Jun 15, 2010 4:18 pm

Try downloading the license again from
https://www.hesk.com/license

If it doesn't help upload the phpinfo file (http://www.phpjunkyard.com/extras/phpinfo.zip) to your server to the HESK directory and send the URL to it, along with your license key, here:
http://www.hesk.com/contact.php

I'll have a look.

SupportCenter · Post by **SupportCenter** » Wed Jun 16, 2010 11:59 pm

I have the original license file. I dont know my serial number I dont think I ever had it. I know one time you changed it for us.

Post by **Klemen** » Sun Jun 20, 2010 5:27 pm

Please contact me at
http://www.hesk.com/contact.php