No FQDN

Helpdesk for my helpdesk software

Moderator: mkoch227

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tyronenoel
Posts: 2
Joined: Fri Mar 19, 2010 4:28 pm

No FQDN

Post by tyronenoel »

Hi There i am new to hesk but i think its the best system by far, not to complex but feature rich....

now i have a little problem, i have installed hesk for a school intranet and its only visible on the lan and vpn. i have set up dns on our domain controller to point at the intranet server, which is on ubuntu linux, i have set up the system and now get to the admin settings and it asks for a Fqdn

the users have to type http://intranet to get to the intranet and the hest in in the subfolder "helpdesk" so the address would be "http://intranet/helpdesk" but now the problem is that hest doesnt pick it up as a FQDN, any assistance?

Thanks
Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

I see what you mean. To fix the issue you can open file admin_settings_save.php in a plain text editor and change all instances of

Code: Select all

hesk_validateURL
to

Code: Select all

hesk_input
This should do the trick.
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tyronenoel
Posts: 2
Joined: Fri Mar 19, 2010 4:28 pm

Post by tyronenoel »

Thanks so much Klemen :)
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