Modify the email number of characters

Everything related to Hesk - helpdesk software

Moderator: mkoch227

Post Reply
morsedesign
Posts: 15
Joined: Thu Jan 07, 2010 8:50 pm

Modify the email number of characters

Post by morsedesign »

/*************************************
Title:
Version:2.1
Author:
Demo:
Download:
Website:

Short description:


*************************************/

I am in need of a mod or something for expanding the characters allowed for emails when a ticket is added. Currently I added more characters to the form field but when I view the email in the ticket after it's been submitted they are truncated.
I'm not sure if it's the DB field or not.

Any help is appreciated.
Shawn Morse | Morse Associates, LLC
Lead Designer/Programmer
Klemen
Site Admin
Posts: 10136
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Try this (see my first response):
viewtopic.php?t=2718&highlight=heskdbquery

You said you already modified number of chars in the form field, but for others who might need this also make these changes:

2. In index.php change

Code: Select all

maxlength="50"
to

Code: Select all

maxlength="255"
3. In /admin/edit_post.php change

Code: Select all

maxlength="50"
to

Code: Select all

maxlength="255"
This should do the trick.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply