User Delete Tickets

Helpdesk for my helpdesk software

Moderator: mkoch227

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hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

User Delete Tickets

Post by hollandsedrop »

Script URL:
Version of script: 2.1
Hosting company:
URL of phpinfo.php:
URL of session_test.php:

Hi Klemen,

the staff profile does not have authority to delete tickets. However, staff can delete the admin homepage. This is not wrong?
Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Not sure what you mean, can you give an (working) example?
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Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Oh, I see, "Delete selected tickets" is still in the drop-down box. But if you try to delete them with such an account you will get an error, right?

Will remove it from the drop-down box to avoid confusion on version 2.2
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

Post by hollandsedrop »

Thanks.
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