Hi!
I am a Newbie from Austria. I have hosted Web space from a local provider and wanted to try out the HESK Help Desk on the server. This Server has no Cpanel installed. On the 4th Install Step I got always the same error messages, trying to install Hesk!
Error
Can't execute SQL: CREATE TABLE `hesk_kb_articles` ( `id` smallint(5) unsigned NOT NULL auto_increment, `catid` smallint(5) unsigned NOT NULL, `dt` timestamp NOT NULL default CURRENT_TIMESTAMP, `author` smallint(5) unsigned NOT NULL, `subject` varchar(255) NOT NULL, `content` text NOT NULL, `rating` float NOT NULL default '0', `votes` mediumint(8) unsigned NOT NULL default '0', `views` mediumint(8) unsigned NOT NULL default '0', `type` enum('0','1','2') NOT NULL default '0', `html` enum('0','1') NOT NULL default '0' default '0', `art_order` smallint(5) unsigned NOT NULL default '0', `history` text NOT NULL, `attachments` text NOT NULL, PRIMARY KEY (`id`), KEY `catid` (`catid`), KEY `type` (`type`), FULLTEXT KEY `subject` (`subject`,`content`) ) ENGINE=MyISAM
MySQL said:
You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near 'CURRENT_TIMESTAMP, `author` smallint(5) unsigned NOT NULL,
=PLEASE CAN YOU HELP ME==
gfi
Install Hesk error
Moderator: mkoch227
Your host could be running an old version of MySQL. Upload the phpinfo file to your server and post a link to it here, I will have a look at the settings. You will find the phpinfo file in this topic:
viewtopic.php?t=138
viewtopic.php?t=138
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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I have made the tests
Hi Klemen!
Thank you very much offering me Your help and support me!
I am really fascinated about Your Help Desk System and want to install it for my future Web site.
I have made the tests with uploading the testfile to the server!
Here are the results:
PHP Version 5.2.0-8+etch13
MySQL : 5.0.51a
Session Test:
Session started successfully!
CLICK HERE FOR PAGE 2
$_SESSION['test'] is set to: TRUE
Thanks for your help!
gfi
Thank you very much offering me Your help and support me!
I am really fascinated about Your Help Desk System and want to install it for my future Web site.
I have made the tests with uploading the testfile to the server!
Here are the results:
PHP Version 5.2.0-8+etch13
MySQL : 5.0.51a
Session Test:
Session started successfully!
CLICK HERE FOR PAGE 2
$_SESSION['test'] is set to: TRUE
Thanks for your help!
gfi
Try this:
1. delete any tables Hesk has generated from the database
2. open file "install/install.php" in notepad
3. change to
4. Save changes, upload the new install.php file to the server, close all browser windows then try to install Hesk again.
1. delete any tables Hesk has generated from the database
2. open file "install/install.php" in notepad
3. change
Code: Select all
CURRENT_TIMESTAMP
Code: Select all
'CURRENT_TIMESTAMP'
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools