Open tickets - send mail to staff everyday!

Everything related to Hesk - helpdesk software

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hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

Open tickets - send mail to staff everyday!

Post by hollandsedrop »

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After a while the waiting staff have to answer the message is forgotten. Every day to remind staff to send open tickets email automatically?
hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

Post by hollandsedrop »

This topic is really important. Help please!
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