I get error Can not connect to database! please help!

Helpdesk for my helpdesk software

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josue
Posts: 2
Joined: Thu Oct 01, 2009 1:50 am

I get error Can not connect to database! please help!

Post by josue »

Script URL:http://pruebasscript.host22.com/index.php
Version of script:help desk 2.1
Hosting company:webhost.com
URL of phpinfo.php:http://pruebasscript.host22.com/index.php
URL of session_test.php:http://pruebasscript.host22.com/index.php
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Please help me want what are the files that devo to put the data in my sql just that I need to keep sending me that I get this error please ayudenme I will be eternally grateful
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

For installation follow instructions in the readme.html file. Your actual MySQL login information is something you need to get from your host, no one else knows that.
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josue
Posts: 2
Joined: Thu Oct 01, 2009 1:50 am

Post by josue »

clear thanks for the info but in the readme.html files are not saying that that I have to put my data in my sql but would please a lot to lose if I Could you say who are the ones who take my data from my sql because like you to see my page I get the error "Can not connect to database!"

please help!
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

You didn't follow instructions. In the readme file under "Installation" check 4. and 5. again. Just read the instructions and do exactly as they say, it shouldn't be too hard to follow.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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