Mail goes to too many users

Helpdesk for my helpdesk software

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Alatariel
Posts: 1
Joined: Mon Sep 28, 2009 11:17 am

Mail goes to too many users

Post by Alatariel »

Script URL:closed in Intranet
Version of script:2.1
Hosting company: own servers
URL of phpinfo.php:closed in Intranet
URL of session_test.php:closed in Intranet
What terms did you try when SEARCHING for a solution:
read FAQ Google the web

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When entering a new problemcase, all people under Users get a notivication mail, for everything that changes in that ticket.
Thats not working for us, only one mailadres fi Support@owner.com should get those mails and the person who entered the question in our system, not all people under "users"
What do I change to get this configured?

It would help us a lot if you can explane this to us

Thanks in advance!

Greetings Alatariel
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Every user can change his e-mail preferences on the "Profile page".
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