Permission to access /hesk21/admin/manage_knowledgebase.php

[ocarnev]

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Dears,

I've just installed version 2.1 replacing version 2.0.
When trying to update or insert a new article into the knowledgbase I get this error.

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Forbidden
You don't have permission to access /hesk21/admin/manage_knowledgebase.php on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
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Can't figure out what the problem is.
If anybody has had this problem I'd be happy if he can share the solution with me.
Thanks in advance.

[Klemen]

You can try setting debug mode to ON in the settings and see if you get any other error messages. But this is probably a server configuration issue and you will need to check your server's error logs to find the error.