Text is falling away from the website

lupolo · Post by **lupolo** » Fri Jul 17, 2009 6:28 am

Whe are testing now your software for al while, but have the following problem:

Wenn a customer is typing a message, afterwarts its not showing it right on the website, but the email i get the text is alright, how can i fix this?

Capture Email:

Capture Support site:

I use UTF-8 encoding

Post by **Klemen** » Fri Jul 17, 2009 1:35 pm

Do you get any errors/warning if you turn Debug mode to ON in settings?

Did you make any changes to the script files?

Does it work normally in the demo?
http://www.phpjunkyard.com/hesk

lupolo · Post by **lupolo** » Fri Jul 24, 2009 10:17 am

--> Have put the tekst into the Demo and there it went oke, could it be the UTF-8 ?

Post by **Klemen** » Fri Jul 24, 2009 1:15 pm

I don't believe the encoding is the problem, but you can try changing yours to for example iso-8859-1 and see if that makes any difference.