Error when loging onto Admin

[Bifter]

I get:

Please enter your website title

When trying to log onto the admin.

[Klemen]

There is no such thing as a website title error in HESK. The two possible errors are:

1. you modified the original script

2. you have some other script

Either way I can't be of help here because I don't provide support for custom modifications nor for third party scripts (you also didn't post the info asked for so I could check...).

[Bifter]

Hi Klemen,

If you take a look within the english.inc.php file the this line is displayed:

$hesklang['err_sname']='Please enter your website title';

I have in no way edited the scripts.

[Klemen]

Hi,

Rest assured I know what is included in Hesk and what not, I wrote the script myself What I meant was the error you mention is not used in the files that handle admin login and therefor couldn't show as an error when trying to login to admin panel if original files were used.

I really cannot be of any help unless you post the info you were asked for in the first place, that is:

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:

You will find the required files in the "READ THIS BEFORE POSTING" topic:
viewtopic.php?t=138

[Bifter]

http://www-dot-flipconnect-dot-co-dot-u ... st-dot-php

Script URL: http://www-dot-flipconnect-dot-co-dot-uk/helpdesk/
Version of script: HESK20
Hosting company: Hostmonster (Bluehost)
URL of phpinfo.php: http://www-dot-flipconnect-dot-co-dot-u ... fo-dot-php
URL of session_test.php: http://www-dot-flipconnect-dot-co-dot-u ... st-dot-php

You can try it here : http://www-dot-flipconnect-dot-co-dot-uk/helpdesk/admin

login details as default.

Thanks.

[Klemen]

I was able to login without any problems and to prove it I changed your website and Hesk title to "Flip Connect 2" in the settings.