Private FAQ still not viewable by staff

ud2008 · Post by **ud2008** » Fri Mar 27, 2009 10:34 am

Script URL:
Version of script: 2.0
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Private FAQ

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The private FAQ is still not viewable for staff members. Myself Iam a staff member and created a private FAQ, but the only way the see the this message is to edit is again. Is there no other way to view the private FAQ by staff.

I tried to edit the code like in the topic:
viewtopic.php?t=2316&start=0&postdays=0 ... rivate+faq

Please help

Post by **Klemen** » Fri Mar 27, 2009 1:40 pm

The last post in the therad you mention is the solution for this until this feature is officially supported (next version should have a private knowledgebase included for staff).

ud2008 · Post by **ud2008** » Fri Mar 27, 2009 1:43 pm

Yeah I know, but I see no changes, what does that code solve for the time been? Because file I change the name (like you said) is not being called or I did something wrong.

Post by **Klemen** » Fri Mar 27, 2009 6:21 pm

That changed code will also show private articles.

I'm not sure if you understood what to do correctly. You should make a copy of the original knowledgebase.php file and name the copy to knowledgebase_private.php (or any name you wish), change those lines of code mentioned and tell your staff to visit the new knowledgebase URL (for example http://www.yourwebsite.com/support/know ... rivate.php). Your customers will still see the old knowledgebase.