PHPJunkyard support forum

Script URL: http://www.canalfultonpc.com/ticket
Version of script: Version: 0.93 from July 5, 2005 (patch 0.93.1)
Version of PHP: 3.01
Hosting company: Self
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I receive this error when attempting to connect to the database.

Warning: mysql_connect(): Client does not support authentication protocol requested by server; consider upgrading MySQL client in e:\domains\canalfultonpc.com\wwwroot\ticket\install.php on line 160



Cannot connect to database, please check your database settings.

I have the correct database settings entered in the setup script.
any ideas?

Hi,

This is a problem with MySQL, you (or your host) probably upgraded MySQL recently? You should ask your host (or do it yourself if you have root access) to make sure MySQL has compatible old passwords, like this:

UPDATE mysql.user SET Password = OLD_PASSWORD('password') WHERE User = 'user'