Edit a ticket in 3.6.4
Posted: Thu Sep 18, 2025 2:15 pm
1: Create new ticket
2: + Add new customer
3: + Add CC
DONE
1: Edit ticket on the right top
2: Missing to "edit the email-address that is wrong > I could go to customers > But it won't ... change?
3: Missing the + add Follower when editing the ticket because I want to add a follower after it was submitted
I checked the demo. This is default behavior, but it feels like it is wrong, as if it is a bug. Am I missing a setting, maybe?
Thanks for all you do
2: + Add new customer
3: + Add CC
DONE
1: Edit ticket on the right top
2: Missing to "edit the email-address that is wrong > I could go to customers > But it won't ... change?
3: Missing the + add Follower when editing the ticket because I want to add a follower after it was submitted
I checked the demo. This is default behavior, but it feels like it is wrong, as if it is a bug. Am I missing a setting, maybe?
Thanks for all you do