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Error in 3.6.1 Category Names

Posted: Mon Jun 23, 2025 9:00 am
by Dywidackel
Hi,

we`ve upgraded from 3.5.1 to 3.6.1 and now we have an issue with our category names.

By opening a tickes, when it comes to choose the category, all categorys are named "Array".
It looks for my a display error, when you choose one of the categorys, the correct category name will appear in the ticket list.

And this happens only when customers try to open a ticket. On the admin panel the right category names are displayed when opening a ticket.

Re: Error in 3.6.1 Category Names

Posted: Mon Jun 23, 2025 10:31 am
by Klemen
You are probably using a custom Hesk theme, which is not compatible with 3.6.x

Try using the default Hesk theme - does it work?

Re: Error in 3.6.1 Category Names

Posted: Mon Jun 23, 2025 10:53 am
by Dywidackel
Oh, that was the answer :D

You're right, i userd a customized theme, i copyed the default theme and changed the "max-width" var from 1070 to 1570px

That look better at bigger screens.

Thank you a lot.