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new customers

Posted: Wed Mar 05, 2025 5:07 pm
by PHPtetris
good morning, we can't add new customers from the "create new ticket" tab. can you help us? thanks

Re: new customers

Posted: Wed Mar 05, 2025 8:05 pm
by Klemen
What exactly happens or doesn't happen?

Do you get any error messages?

Can you post a screenshot?

Re: new customers

Posted: Fri Mar 07, 2025 4:03 pm
by PHPtetris
when i open a new ticket and try to insert a new customer, hesk does not let me save the new customer details. the "save" button appears, but it does not work.

Re: new customers

Posted: Fri Mar 07, 2025 5:08 pm
by Klemen
Does it work for you in the Hesk demo?

We would need to test your help desk to see what is going on. If you agree, you can send login details in a private message.