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How can I set that all new support requests come up automatically?

Posted: Sun Jan 26, 2025 10:21 am
by Ildar Yumatov
How can I set that all new support requests come up automatically, that I look at the tickets as if I look at email, at the moment I have to click on sent every time?

Re: How can I set that all new support requests come up automatically?

Posted: Sun Jan 26, 2025 6:06 pm
by Klemen
I replied to your email with details.

For reference and others reading this, here is an example of how you can modify the default ticket view:
https://x.com/HESKdotCOM/status/1605555312102019072