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Feature request - Allow Knowledgebase by customer

Posted: Mon Dec 02, 2024 8:16 pm
by theUsername
Would be great to have a knowledgebase only accessible by certain customers designated by staff. (they would obviously have to have an account)

Edit customer > "allow Knowledgebase access"

Knowledgebase settings > Enable Knowledgebase radio button "Yes, enable Knowledgebase but only for designated customers"

Re: Feature request - Allow Knowledgebase by customer

Posted: Mon Dec 02, 2024 8:38 pm
by Klemen
It might be added in the future, but honestly, it is not a priority as it is a very specific use-case.

Re: Feature request - Allow Knowledgebase by customer

Posted: Mon Dec 02, 2024 8:56 pm
by theUsername
Thank you.
The idea is for some "partner" customers to have access to our internal information vs a general public login.

Re: Feature request - Allow Knowledgebase by customer

Posted: Tue Aug 26, 2025 6:20 pm
by theUsername
Bumping this back up, if it will ever be possible!

Re: Feature request - Allow Knowledgebase by customer

Posted: Wed Aug 27, 2025 4:29 pm
by Klemen
This is still not something on our radar. If you need this feature now, I recommend hiring a developer to help you implement it.