Had to change "install" file permissions to update w/out 500 error (Solved)
Posted: Thu Nov 21, 2024 5:07 pm
Script URL:
Version of script: from 2.84 to 2.810
Hosting company: Liquid Web
Write your message below:
Solved: I changed /install folder permission from 0775 (error) to 0755 (success) and the /install/index.php file from 0664 (error) to 0644 (success)
When following the simple instructions to update Hesk, when I went to /install it gave a 500 error message. I couldn't find any info on permissions, but changing permissions on that /install directory to 0755 and the /install/index.php file to 0644 fixed the error message and allowed the Hesk version to update.
Using Liquid Web Linux/Cloud hosting.
My issue is solved, I'm just posting this to save anyone else having the same issue some time.
Version of script: from 2.84 to 2.810
Hosting company: Liquid Web
Write your message below:
Solved: I changed /install folder permission from 0775 (error) to 0755 (success) and the /install/index.php file from 0664 (error) to 0644 (success)
When following the simple instructions to update Hesk, when I went to /install it gave a 500 error message. I couldn't find any info on permissions, but changing permissions on that /install directory to 0755 and the /install/index.php file to 0644 fixed the error message and allowed the Hesk version to update.
Using Liquid Web Linux/Cloud hosting.
My issue is solved, I'm just posting this to save anyone else having the same issue some time.