Seeking Modules or Settings for HESK Free Version: Email Verification and Ticket Integration
Posted: Thu Aug 01, 2024 2:33 pm
Hello everyone,
I'm currently using the free version of HESK for our ticketing system and I'm looking to enhance its functionality. Specifically, I would like to know if there are any modules or settings available that can help with the following:
Verifying the email address of the requester when they submit a ticket.
Integrating ticket creation with users from a database table.
Any guidance on how to achieve these functionalities, whether through existing modules or by configuring settings, would be greatly appreciated. If there are any workarounds or third-party tools that could assist with these requirements, I would love to hear about those as well.
Thank you in advance for your help!
I'm currently using the free version of HESK for our ticketing system and I'm looking to enhance its functionality. Specifically, I would like to know if there are any modules or settings available that can help with the following:
Verifying the email address of the requester when they submit a ticket.
Integrating ticket creation with users from a database table.
Any guidance on how to achieve these functionalities, whether through existing modules or by configuring settings, would be greatly appreciated. If there are any workarounds or third-party tools that could assist with these requirements, I would love to hear about those as well.
Thank you in advance for your help!