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Version of script: 3.4.5
Hosting company: Hubseek
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I installed Hesk on 2 servers to test it as a replacement to my current system.
Server1 (preferred) is OpenLiteSpeed/MariaDB. Server2 is Apache/MariaDB. PHP is set up the same for both servers. BitNinja active on both servers.

On Server1, whenever opening a ticket, after clicking submit ticket, it will time out, usually with different errors (500, 503, 504, and connection time out). Server2 works great. On Server1, I have checked all logs, including php logs and OLS logs and there are no errors. Bitninja is not reporting anything. I have turned on debug mode and am not seeing any errors.

On rare occasion, a ticket will get created, however, the page will not go to the confirmation page.

Will Hesk not work with OpenLiteSpeed? Any help resolving this would be appreciated.

Hesk should work on any server with PHP+MySQL (MariaDB) working.

I don't have any experience with OpenLiteSpeed so not sure what is going on there, you will need to check the server logs.

Does this happen only when submitting or replying to a ticket? In that case sending emails may be the problem - check your PHP mail() configuration or try configuring Hesk to use a SMTP server for sending emails.

Thank you. It does appear that it had to do with my mail configuration.