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REQUIRED LOGIN TO SEND TICKETS

Posted: Mon Apr 15, 2024 3:22 pm
by taquitosdetromp0
Hello,

I'm currently looking a way to activate the session required to users (previously registered by me) in order to send tickets, I just bought the license last week and I have been looking a way to do it but I can't so here I am. Is there a solution I can go trough?

HESK Version: 3.4.5

Re: REQUIRED LOGIN TO SEND TICKETS

Posted: Mon Apr 15, 2024 3:26 pm
by Klemen
User login is currently not available. This is by design; not having user logins was one of the original goals because people are def up having to register/login to every website they use.

However, a new version of Hesk that will support customer logins (off, optional or required) is being finalized. A beta (test) version is scheduled for this month.

Re: REQUIRED LOGIN TO SEND TICKETS

Posted: Mon Apr 15, 2024 3:30 pm
by taquitosdetromp0
Thanks for the info, the beta will be open or just a few users? Because im interested in testing it.

Re: REQUIRED LOGIN TO SEND TICKETS

Posted: Mon Apr 15, 2024 3:44 pm
by Klemen
It will be open, posted on the forum and our Twitter (X) account.

Re: REQUIRED LOGIN TO SEND TICKETS

Posted: Tue Jun 04, 2024 5:04 am
by edwinhuaman
I wanted to know if there is any news about the beta version? :?:

Re: REQUIRED LOGIN TO SEND TICKETS

Posted: Tue Jun 04, 2024 12:01 pm
by Klemen
If it's not posted here, there is no news :)

Re: REQUIRED LOGIN TO SEND TICKETS

Posted: Thu Jul 11, 2024 5:51 pm
by Klemen