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link a customizable field for a specific user to view it.

Posted: Mon Oct 30, 2023 7:29 pm
by samsouza
Hi guys. I created a customizable field (Company name) for company users to put their company name into ticket.

I created several companies and I would like to link a company so that users can only view their company. How can I do this?

Today any customer can see the list of all registered companies.

Thaks in advance.

Samuel Souza

Re: link a customizable field for a specific user to view it.

Posted: Tue Oct 31, 2023 8:20 pm
by Klemen
I'm afraid there is no built-in way to do that currently. You would need a PHP developer to modify the logic for you.

Re: link a customizable field for a specific user to view it.

Posted: Tue Oct 31, 2023 11:49 pm
by samsouza
Hi Klemen

Thank you for your fast response. I'm a new Hesk user and I really thought it didn't have this feature.

This feature would be very good for those who support multiple customers.

But I'll think about some PHP development.

Best regards,

Samuel