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View Multiple hesk ticketing systems under a single pane of glass

Posted: Thu Aug 17, 2023 7:09 pm
by jayk
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Hello,

Is there a way to merge multiple HESK ticketing systems into a single pane of glass view mode for tickets (view functionality is sufficient). So tickets from different HESK ticketing systems can be viewed without having to login to each one.

thank you

Re: View Multiple hesk ticketing systems under a single pane of glass

Posted: Thu Aug 17, 2023 7:13 pm
by Klemen
Unfortunately, there is no such system in place. Each copy of Hesk utilizes a separate database and requires a separate login.