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Custom Fields

Posted: Thu Jul 13, 2023 7:46 am
by Steve-a03
Script URL: edit_post.php
Version of script: 3.4.2

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Hi, We have tickets that move through each of the categories as they are being actioned.
We have custom fields for each of the categories to add additional information along the way.

The issue is when edit_post.php is used it updates custom fields assigned to that category but wipes all the other custom field data.

Is there a way to have it update only custom fields for that assigned category, or would we have to have all the custom fields selected for each category?

Re: Custom Fields

Posted: Thu Jul 13, 2023 12:28 pm
by Klemen
That's a good question. No data should be deleted when changing categories.

We'll change the logic to keep the data and display a custom field in the ticket if it has any data, even if it is not tied to that particular category.