Page 1 of 1

Can not login to hesk

Posted: Thu May 25, 2023 7:23 am
by saru7668
I can not login my hesk due to security image option. As it is running through localhost no security image is not showing.
How can i remove this security image option now ?

Please help..


Thanks
Shalah Uddin

Re: Can not login to hesk

Posted: Thu May 25, 2023 11:12 am
by Klemen
This either means that PHP sessions aren't working on your server, or that the GD library is missing.

To manually disable the security image:
1. backup your existing hesk_settings.inc.php file
2. open the hesk_settings.inc.php file in Notepad++ (or some other powerful text editor)
3. find the line that starts with

Code: Select all

$hesk_settings['secimg_use']
4. change that line to say precisely

Code: Select all

$hesk_settings['secimg_use']=0;
5. save, upload to the server and test

Are you able to login now?

Re: Can not login to hesk

Posted: Sun May 28, 2023 4:14 am
by saru7668
Dear Concern,

Thanks a lot. Now I am able to login now.

Thank you very much for your support..


Regards
Shalah Uddin