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ticket issue by email

Posted: Tue Oct 04, 2022 7:50 pm
by emrekoc
Script URL:
Version of script: 3.4.0
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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After creating a ticket by mail, I cannot reach my helpdesk homepage after running the imap.php address to drop the ticket into the system. It crashes as follows.

it opens after a certain time, why might it be doing this, I couldn't find a solution

command file imap.php: https://helpdesk.xxxxx.com/xxxx/mail/he ... _dbwQVBwRS

Image

Re: ticket issue by email

Posted: Wed Oct 05, 2022 6:42 am
by Klemen
This is an SSL certificate issue on your server, not something that can be fixed from or influenced by Hesk.