View Ticket 500 error when status is solved
Posted: Mon Sep 26, 2022 2:54 pm
Version: 3.4.0
Hi, when ticket status is set to solved... the view ticket page shows 500 error.
The same error appears on the demo page.
error log:
line: 309
I solved it by putting this line into theme/hesk3/customer/view-ticket/view-ticket.php
BR,
Hi, when ticket status is set to solved... the view ticket page shows 500 error.
The same error appears on the demo page.
error log:
Code: Select all
Mon Sep 26 10:22:56.060051 2022] [php:error] [pid 17646] [client :0] PHP Fatal error: Uncaught Error: Call to undefined function hesk3_output_drag_and_drop_script() in /var/www/html/hesk/theme/hesk3/customer/view-ticket/view-ticket.php:309\nStack trace:\n#0 /var/www/html/hesk/inc/common.inc.php(2534): include()\n#1 /var/www/html/hesk/ticket.php(262): {closure}()\n#2 {main}\n thrown in /var/www/html/hesk/theme/hesk3/customer/view-ticket/view-ticket.php on line 309Code: Select all
<?php hesk3_output_drag_and_drop_script('r_attachments'); ?>
Code: Select all
require_once(TEMPLATE_PATH . 'customer/util/attachments.php');