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How Upgrade HEESK 3.3.0 beta to 3.3.0
Posted: Sat Jul 09, 2022 12:58 pm
by michalhana99
Write your message below:
How Upgrade HEESK 3.3.0 beta to 3.3.0?
If I go through the upgrade process, I get a message that the database already contains version 3.3.0
If I delete the innstal folder and go to the administration, it still shows me that I am using the beta version
Re: How Upgrade HEESK 3.3.0 beta to 3.3.0
Posted: Sun Jul 10, 2022 6:37 pm
by Klemen
Beta was never intended for live usage so there is no official direct upgrade available.
However, you can:
1. BACKUP existing files and database
2. upload these modified files to your server:
https://hesk.com/preview/330beta1-to-final.zip
3. open file hesk_settings.inc.php in
Notepad++ or some other powerful editor (do NOT use Microsoft notepad)
4 .change
Code: Select all
$hesk_settings['hesk_version']='3.3.0-beta1';
to
Code: Select all
$hesk_settings['hesk_version']='3.3.0';
5. save, upload and test
Note: there was is a new "New ticket by staff" email template in 3.3.0 final versus beta.
Re: How Upgrade HEESK 3.3.0 beta to 3.3.0
Posted: Mon Jul 11, 2022 7:04 am
by michalhana99
Tested and seems to work without problems.
Do you think the upgrade to the next sharp version will happen without any problems?
Klemen wrote: Sun Jul 10, 2022 6:37 pm
Beta was never intended for live usage so there is no official direct upgrade available.
However, you can:
1. BACKUP existing files and database
2. upload these modified files to your server:
https://hesk.com/preview/330beta1-to-final.zip
3. open file hesk_settings.inc.php in
Notepad++ or some other powerful editor (do NOT use Microsoft notepad)
4 .change
Code: Select all
$hesk_settings['hesk_version']='3.3.0-beta1';
to
Code: Select all
$hesk_settings['hesk_version']='3.3.0';
5. save, upload and test
Note: there was is a new "New ticket by staff" email template in 3.3.0 final versus beta.
Re: How Upgrade HEESK 3.3.0 beta to 3.3.0
Posted: Mon Jul 11, 2022 8:42 am
by Klemen
Yes, once you're on 3.3.0 final patches will be available for next updates.