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Connectivity with Slack channel

Posted: Fri May 27, 2022 3:18 pm
by jorgecarousel
Hello,

The last 2 companies I've worked for have Slack as their main form of communication, not email, so when a problem happens, instead of emailing for support (that HESK can pick up), people just as for help in a Slack channel (that HESK cannot see), so I was wondering if this can be added to HESK in future versions?

Thanks and Kudos for the great work you are putting into HESK Klemen.

Re: Connectivity with Slack channel

Posted: Fri May 27, 2022 6:49 pm
by Klemen
I don't have an exact timeline or roadmap, but adding new integrations with other channels is a long-term goal for Hesk.

Re: Connectivity with Slack channel

Posted: Mon Nov 25, 2024 1:17 am
by bobt
any update on this? is it maybe available in Cloud version?

Re: Connectivity with Slack channel

Posted: Mon Nov 25, 2024 8:54 am
by Klemen
No, Slack integration is currently not available in any Hesk version.