Page 1 of 1

Auto Assign ticket from specify email address or domain

Posted: Mon Feb 21, 2022 11:35 am
by szilagyi.sandor
Hi everyone,

I want to create auto assign tickets if it send from specify email address or domain. How can i create it?

Re: Auto Assign ticket from specify email address or domain

Posted: Mon Feb 21, 2022 7:07 pm
by Klemen
That's not something supported in Hesk, you would have to manually modify ticket submission logic to achieve this.