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Version 3.3.0 release date

Posted: Mon Feb 14, 2022 1:18 pm
by michalhana99
Hello,
do we have any info when the update to 3.3.0 will come out?

Thanks

Re: Version 3.3.0 released

Posted: Mon Feb 14, 2022 3:32 pm
by Klemen
Not yet. We're still adding and improving functionality. When the beta (test) version will be ready, we'll post here and on Twitter https://twitter.com/HESKdotCOM

Re: Version 3.3.0 released

Posted: Tue Feb 15, 2022 2:42 pm
by booster94
I'm brand new to Hesk and having installation troubles on Windows Server using PHP 8.1.2 and MySQL 8.0 with Hesk 3.2.5.

I'm seeing the following error during installation:

Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated


It seems to correspond to this:

https://php.watch/versions/8.1/internal ... eprecation

Is this something that's already being addressed in the new version? And is there any workaround for this that get can Hesk 3.2.5 working for me now?

Re: Version 3.3.0 released

Posted: Tue Feb 15, 2022 4:54 pm
by Klemen
Yes, several PHP 8.1 depreciated notices have been addressed in 3.3.0

3.2.5 will still work normally on 8.1 you just need to turn depreciation notices off in your PHP configuration (these should never be enabled on a production server anyway).

Re: Version 3.3.0 released

Posted: Tue Feb 15, 2022 6:45 pm
by booster94
error_reporting = E_ALL & ~E_DEPRECATED & ~E_STRICT is how I have this set in php.ini. I still am getting the error though and I'm not sure why, but it preventing me from being able to complete the install.

PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86 PHP Deprecated:

Re: Version 3.3.0 released

Posted: Tue Feb 15, 2022 8:42 pm
by Klemen
Try changing your "install/install_functions.inc.php":

1. open it in Notepad++
2. find this code

Code: Select all

$hesk_settings['debug_mode'] = 1;
3. change it to

Code: Select all

$hesk_settings['debug_mode'] = 0;
4. save and test

Re: Version 3.3.0 release date

Posted: Thu Feb 17, 2022 8:20 pm
by booster94
Thanks for following up. I made the change you suggested, butt here was no change.

PHP Deprecated: DateTime::__construct(): Passing null to parameter #1 ($datetime) of type string is deprecated in C:\hesk\inc\setup_functions.inc.php on line 86
***

Re: Version 3.3.0 release date

Posted: Fri Feb 18, 2022 12:45 pm
by Klemen
Sorry, you will also have to change (in the same file, install/install_functions.inc.php)

Code: Select all

error_reporting(E_ALL);
to

Code: Select all

error_reporting(E_ALL ^ E_DEPRECATED);

Re: Version 3.3.0 release date

Posted: Tue Feb 22, 2022 4:12 pm
by booster94
Well that got me past that hurdle, but after I enter my DB info and hit next it goes to a 500 Internal Server Error, and I'm not sure what the actual problem is, so I'm stuck again.

Re: Version 3.3.0 release date

Posted: Tue Feb 22, 2022 4:51 pm
by Klemen
500 is a server-side error, you will need to find your server error logs and look inside there for clues on what went wrong.

Re: Version 3.3.0 release date

Posted: Thu Feb 24, 2022 3:23 pm
by booster94
I figured out. I had to create the DB. I thought the scripts would create the DB too, but I guess it just fills it in.

Thanks for the help.

btw if there was a way to add Exchange connections into the polling list for email ticket creations that would be a big plus. (instead of just pop and imap) I know Spiceworks had this ability.

Re: Version 3.3.0 release date

Posted: Thu Apr 07, 2022 12:44 pm
by shadedk
Just curious, what can we expect in 3.3.0?

Re: Version 3.3.0 release date

Posted: Sat Apr 09, 2022 7:57 am
by Klemen
Nothing ground-breaking, but a lot of smaller changes that will make your life easier :D

More to come...