[SOLVED] Require full name on ticket creation
Posted: Fri Feb 04, 2022 2:36 pm
Hello,
Is it possible to require full name, or just two words in the ticket creations form?
We have just on one first name 7 persons with the same name, and when they (and other with same first name) create tickets they only write their first name and not full name. So we need to open the ticket and click on the name, so when can see their e-mail before we can see who it really are.
Thanks.
Is it possible to require full name, or just two words in the ticket creations form?
We have just on one first name 7 persons with the same name, and when they (and other with same first name) create tickets they only write their first name and not full name. So we need to open the ticket and click on the name, so when can see their e-mail before we can see who it really are.
Thanks.