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default status after answer

Posted: Tue Feb 01, 2022 3:07 pm
by xep22
If I answer to a ticket and send the message it get the status "replied". is it possible to set it to "waitingreply" by default without choosing "send as" -> waiting reply ?

Re: default status after answer

Posted: Tue Feb 01, 2022 3:10 pm
by Klemen
Change

Code: Select all

$new_status = 2;
to

Code: Select all

$new_status = 1;
in admin/admin_reply_ticket.php

Re: default status after answer

Posted: Tue Feb 01, 2022 4:08 pm
by xep22
thx